The Ultimate Guide to NAPA Auto Parts – North East Parts Group

Welcome to your comprehensive guide to NAPA Auto Parts, specifically focusing on the North East Parts Group. This family-owned and operated network of stores has been serving communities across New Jersey, Pennsylvania, New York, and Maryland since 1970, offering high-quality auto parts and exceptional service. In this guide, we will explore the various types of auto parts available, their applications, and what makes North East Parts Group stand out from the competition.

Types of Auto Parts and Their Applications

Type of Auto Part	Description	Common Applications
Batteries	Power sources for starting engines and powering electrical systems	Cars, trucks, motorcycles, boats
Brakes	Systems that slow down or stop vehicles	All vehicles, including passenger cars, commercial trucks, and motorcycles
Oil	Lubricants that reduce friction and wear in engines	All internal combustion engines
Filters	Devices that remove contaminants from fluids	Fuel filters, oil filters, air filters in cars and trucks
Belts and Hoses	Components that transfer power and fluids	Timing belts, serpentine belts, radiator hoses
Lights	Illumination devices for visibility and safety	Headlights, taillights, turn signals
Suspension Parts	Components that support vehicle weight and absorb shocks	Shock absorbers, struts, springs
Engine Parts	Internal components for engine performance	Pistons, valves, gaskets, timing chains

Overview of North East Parts Group

The NAPA North East Parts Group is comprised of over 30 locations across four states, making it a convenient choice for auto parts. Each store prides itself on its knowledgeable staff, who are dedicated to providing customers with the best possible service. Whether you need a simple oil change or a complete engine overhaul, the team has the expertise to assist you.

Quality Assurance

At North East Parts Group, quality is key. The company emphasizes three main pillars: Quality Employees, Quality Parts, and Quality Service. With seasoned staff members who have been with the company for over 15 years, customers can trust that they are getting expert advice and assistance. The commitment to quality is evident in the products offered, which include standard and performance parts from trusted brands.

Community Involvement

NAPA North East Parts Group believes in giving back to the community. Their support extends to various local initiatives, including:

• Assisting veterans through the Intrepid Fallen Heroes Fund
• Supporting firefighter training via the National Fire Department Association
• Contributing to addiction recovery programs in the Baltimore area

This community involvement not only helps those in need but also builds a strong bond between the store and its customers.

Customer Experience

Customer satisfaction is paramount at North East Parts Group. The stores have received positive reviews on platforms such as Birdeye, where customers praise the professionalism of the staff and the availability of parts. The convenience of having multiple locations, as listed on sites like loc8nearme.com and yellowpages.com, makes it easy for customers to find what they need quickly.

Technical Features of Auto Parts

Auto Part Type	Key Features	Benefits
Batteries	Lead-acid, AGM, Lithium	Reliable starting power, longer lifespan
Brakes	Disc, drum, anti-lock systems	Enhanced safety, improved stopping power
Oil	Synthetic, conventional, high mileage	Better engine protection, improved performance
Filters	HEPA, carbon, oil filters	Cleaner air and fluids, improved engine efficiency
Belts and Hoses	Reinforced, heat-resistant materials	Durability, reduced risk of failure
Lights	LED, halogen, xenon	Better visibility, longer lifespan
Suspension Parts	Adjustable, heavy-duty options	Improved ride quality, better handling
Engine Parts	OEM and aftermarket options	Increased performance, cost-effective repairs

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Conclusion

NAPA Auto Parts – North East Parts Group is a trusted provider of quality auto parts and exceptional customer service. With a commitment to quality, community involvement, and a knowledgeable staff, they stand out as a leader in the industry. Whether you are looking for batteries, brakes, oil, or any other auto parts, you can count on North East Parts Group to meet your needs.

FAQ

What types of auto parts does North East Parts Group offer?
North East Parts Group offers a wide range of auto parts including batteries, brakes, oil, filters, belts, hoses, lights, suspension parts, and engine parts.

How many locations does North East Parts Group have?
The North East Parts Group operates over 30 locations across New Jersey, Pennsylvania, New York, and Maryland.

What is the history of North East Parts Group?
Founded in 1970, North East Parts Group is a family-owned and operated business that has served the community for over three generations.

How can I contact North East Parts Group?
You can contact North East Parts Group through their website at northeastpartsgroup.com, where you can find hours, directions, and phone numbers for each location.

What is “NAPA Know How”?
“NAPA Know How” refers to the expertise and knowledge that NAPA employees possess, allowing them to provide exceptional service and advice to customers.

Are there any community initiatives supported by North East Parts Group?
Yes, North East Parts Group supports various community initiatives including veterans’ assistance, firefighter training, and addiction recovery programs.

Where can I find reviews of North East Parts Group?
You can find reviews on platforms like Birdeye, Yelp, and Chamber of Commerce.

What types of batteries does North East Parts Group sell?
They offer a variety of batteries, including lead-acid, AGM, and lithium options, suitable for different types of vehicles.

Do they offer performance parts?
Yes, North East Parts Group offers both standard and performance parts to cater to a wide range of customer needs.

Can I order parts online?
Yes, you can browse and order parts online through their website at northeastpartsgroup.com.