The Ultimate Guide to Advance Auto Parts in Rocky Mount, North Carolina
Advance Auto Parts is a well-known destination for auto enthusiasts and everyday drivers seeking reliable automotive parts and services. With a focus on customer satisfaction, this chain offers a wide range of automotive products and services that cater to various needs. In this guide, we will explore everything you need to know about Advance Auto Parts in Rocky Mount, North Carolina, including its offerings, services, and how it compares to competitors in the area.
Comparison Table of Auto Parts Types and Applications
| Type of Auto Part | Application | Recommended Brands |
|---|---|---|
| Engine Oil | Lubricates engine components | FRAM, Castrol |
| Oil Filters | Removes contaminants from engine oil | FRAM, Carquest |
| Batteries | Powers vehicle electrical systems | DieHard, Optima |
| Brake Pads | Provides friction for stopping | Carquest, Raybestos |
| Windshield Wipers | Clears visibility during rain | Rain-X, Bosch |
| Starters | Initiates engine ignition | ACDelco, Carquest |
| Alternators | Charges the battery and powers electrical system | Carquest, Duralast |
Overview of Advance Auto Parts in Rocky Mount
Advance Auto Parts operates multiple locations in Rocky Mount, NC, with the main stores located at 1258 E Raleigh Blvd and 1917 Sunset Ave. Each store is designed to cater to both DIY enthusiasts and professional mechanics by offering a diverse range of products and services.
Store Services Offered
Advance Auto Parts provides a variety of free services that enhance the shopping experience:
- Free Battery Testing: Customers can have their batteries tested to ensure they are functioning optimally.
- Free Battery Installation: With a battery purchase, staff will install it for free, saving customers time and effort.
- Free Engine Code Scanning: This service helps diagnose issues by reading vehicle trouble codes.
- Free Starter and Alternator Testing: Customers receive assistance in determining the health of these critical components.
- Free Wiper Installations: Customers can have new wipers installed without any additional cost.
Loyalty Program: Speed Perks
Advance Auto Parts features a loyalty program called Speed Perks. By signing up, customers can accumulate points for discounts on store items and gas at participating Shell stations. This program incentivizes frequent shoppers and enhances customer retention.
Products Available at Advance Auto Parts
Advance Auto Parts stocks a wide variety of products to meet the needs of every vehicle owner. Here’s a breakdown of the main categories:
1. Engine Components
This includes parts such as oil filters, air filters, and fuel filters. The store carries reputable brands like FRAM and Carquest, ensuring quality and reliability.
2. Fluids and Chemicals
Essential for vehicle maintenance, this category includes motor oil, coolant, brake fluid, and transmission fluid. Customers can find several options, including synthetic and conventional oils.
3. Batteries
DieHard batteries are a top choice among customers for their reliability and durability. Advance Auto Parts offers a range of battery types suitable for different vehicles.
4. Braking Systems
Customers can find brake pads, rotors, and shoes from trusted brands, ensuring safety and performance while driving.
5. Lighting and Electrical Components
From headlights to interior lights and fuses, the store provides a comprehensive range of electrical components to keep vehicles illuminated.
6. Accessories and Tools
Advance Auto Parts also offers a variety of automotive accessories and tools, including wrenches, jacks, and cleaning supplies.
Customer Experience and Staff Assistance
Customers frequently praise the friendly and knowledgeable staff at Advance Auto Parts locations in Rocky Mount. The employees are trained to help customers find the right parts and provide guidance on installation and maintenance. Many reviews highlight positive experiences with staff, emphasizing their willingness to assist.
Customer Feedback
Various platforms, including autorepairscore.com and mapquest.com, feature reviews indicating high customer satisfaction levels. Customers appreciate the staff’s expertise and the range of products available.
Technical Features of Auto Parts
Here is a comparison table of some key technical features of auto parts available at Advance Auto Parts:
| Feature | Engine Oil | Battery | Brake Pads | Wiper Blades |
|---|---|---|---|---|
| Viscosity | Various grades (e.g., 5W-30) | CCA rating (Cold Cranking Amps) | Material (Ceramic, Semi-Metallic) | Length (inches) |
| Performance Temp Range | -20°F to 120°F | -20°F to 120°F | Operating temperature range | Operating temperature range |
| Change Interval | 5,000 – 7,500 miles | 3-5 years | 30,000 – 70,000 miles | Replace every 6-12 months |
| Compatibility | Gasoline and diesel engines | Various vehicle models | Specific vehicle models | Specific vehicle models |
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Conclusion
Advance Auto Parts in Rocky Mount, North Carolina, stands out for its comprehensive range of automotive products, exceptional customer service, and valuable free services. The loyalty program, Speed Perks, adds an extra incentive for customers to return. With knowledgeable staff ready to assist and a commitment to quality, Advance Auto Parts remains a top choice for automotive needs in the region.
FAQ
What types of products does Advance Auto Parts offer?
Advance Auto Parts provides a wide range of automotive products, including engine components, fluids, batteries, braking systems, lighting, and tools.
How does the Speed Perks loyalty program work?
Speed Perks allows customers to earn points for every dollar spent, which can be redeemed for discounts on future purchases and gas at participating Shell stations.
Can I get my battery tested for free?
Yes, Advance Auto Parts offers free battery testing at all locations.
Are there installation services available for batteries and wipers?
Yes, customers can receive free battery installation and wiper blade installation with their purchase.
What are the store hours for Advance Auto Parts in Rocky Mount?
Store hours may vary, so it’s best to check the specific location details on their website or call the store.
Do I need to sign up for Speed Perks?
Yes, customers need to sign up for the Speed Perks program to start earning points and benefits.
Can I shop online for auto parts?
Yes, customers can shop online at stores.advanceautoparts.com.
Is there a warranty on the products sold?
Most products come with a manufacturer warranty; it’s best to check specific warranties on individual items.
How do I find my nearest Advance Auto Parts location?
You can find your nearest location by visiting the Advance Auto Parts website or using mapping services like mapquest.com.
What should I do if I need help finding a specific part?
The knowledgeable staff at Advance Auto Parts are ready to assist you in finding the right part for your vehicle. You can also call the store for assistance.