The Ultimate Guide to All City Auto Parts in Rochester, NY
When it comes to sourcing auto parts, understanding the local market and available resources is essential. All City Auto Parts, located in Rochester, NY, is a key player in this industry. This guide aims to provide you with an in-depth analysis of All City Auto Parts, comparing them with competitors and offering insights into the types of parts available, their applications, and customer experiences.
Comparison of Auto Parts Types and Applications
| Type of Auto Part | Description | Common Applications | Advantages | Disadvantages |
|---|---|---|---|---|
| New Parts | Brand new components manufactured for various vehicle models. | OEM replacements, upgrades | High quality, warranty coverage | Higher cost, limited availability |
| Used Parts | Pre-owned parts that are still functional. | Cost-effective repairs, vintage restorations | Affordable, environmentally friendly | Uncertainty about history, may lack warranty |
| Aftermarket Parts | Third-party manufactured parts that fit various models. | Performance upgrades, customization | Often cheaper, variety of options | Variable quality, may not fit perfectly |
| Junkyard Parts | Salvaged parts sourced from dismantled vehicles. | DIY repairs, budget builds | Extremely low cost, unique finds | Quality concerns, limited selection |
Understanding All City Auto Parts
Overview of Services
All City Auto Parts specializes in providing a wide range of automotive components, both new and used, to residents of Rochester and surrounding areas. Their emphasis on customer satisfaction and a diverse inventory makes them a go-to choice for many local auto enthusiasts.
Location and Accessibility
Situated at 1525 N Clinton Ave, Rochester, NY 14621, All City Auto Parts is conveniently located for easy access. Customers can visit this site to browse their inventory or inquire about specific parts.
Operating Hours
- Monday – Saturday: 8:30 AM – 9:00 PM
- Sunday: 10:00 AM – 4:00 PM
These hours provide ample opportunity for customers to visit and explore their options.
Customer Experiences
Reviews and Testimonials
Customer reviews are crucial for understanding the quality of service provided by All City Auto Parts. Their profile on platforms like reviews.nextadagency.com indicates mixed feedback, with many praising their vast selection but others highlighting concerns regarding service quality and part reliability.
Common Complaints
- Service Issues: Some customers report negative experiences with customer service, including unprofessional interactions.
- Part Quality: There are complaints about receiving incorrect or faulty parts, leading to dissatisfaction.
- Refund Policy: The store’s policy on refunds and exchanges is often criticized, particularly regarding store credit instead of cash refunds.
Positive Feedback
Despite the complaints, several customers appreciate the variety of parts available, the competitive pricing, and the convenience of location. They also benefit from the store’s willingness to buy junk cars, as noted in customer interactions on platforms like usjunkyards.com.
Comparison with Competitors
Local Competitors
To understand how All City Auto Parts stands against its competitors, consider other local options like Wilbert’s, which some customers recommend for better service and pricing.
| Competitor | Strengths | Weaknesses |
|---|---|---|
| All City Auto Parts | Extensive inventory, junk car buying | Service complaints, refund issues |
| Wilbert’s | Competitive pricing, good service | Limited selection in some categories |
| Basic Auto Part | Focus on basic components | Lack of comprehensive online presence |
| Preferred Junkyard | Unique finds, low prices | Inconsistent quality, limited hours |
Technical Features of Auto Parts
| Feature | New Parts | Used Parts | Aftermarket Parts | Junkyard Parts |
|---|---|---|---|---|
| Quality Assurance | High | Variable | Variable | Low |
| Availability | High | Moderate | High | Low |
| Warranty | Yes | No | Yes | No |
| Cost | High | Low | Moderate | Very Low |
| Compatibility | OEM specific | Vehicle specific | Generic/Varied | Vehicle specific |
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Conclusion
All City Auto Parts is a notable option for auto parts in Rochester, NY, thanks to its extensive inventory and customer-oriented services. While there are areas for improvement, particularly in customer service and quality assurance, the store remains a valuable resource for those seeking both new and used parts. Understanding the local market, including competitors and customer sentiments, can help consumers make informed decisions when sourcing automotive components.
FAQ
What types of auto parts does All City Auto Parts sell?
All City Auto Parts offers a range of components, including new, used, and aftermarket parts for various vehicle makes and models.
Where is All City Auto Parts located?
The store is located at 1525 N Clinton Ave, Rochester, NY 14621.
What are the operating hours for All City Auto Parts?
They are open Monday to Saturday from 8:30 AM to 9:00 PM and Sunday from 10:00 AM to 4:00 PM.
How can I contact All City Auto Parts?
You can reach them through their website at www.allcityauto.net or visit them in person.
Does All City Auto Parts buy junk cars?
Yes, they buy junk cars and often pay competitive prices for them.
Are there warranty options for parts purchased at All City Auto Parts?
New parts typically come with warranties, but used parts generally do not.
What should I do if I receive the wrong part?
It is advisable to contact the store directly to inquire about their return or exchange policy.
How does All City Auto Parts compare to competitors?
All City Auto Parts offers a wide range of parts, but customer service and quality issues have been noted compared to competitors like Wilbert’s.
What are some common complaints about All City Auto Parts?
Common complaints include poor customer service and issues with part quality or incorrect parts being sold.
Can I find specific parts for my vehicle at All City Auto Parts?
They strive to carry a broad inventory, but availability can vary, so it’s best to check directly with them for specific needs.