Your Comprehensive Guide to Chesterfield Auto Parts on Genito Rd
If you’re in the market for used auto parts in Richmond, Virginia, Chesterfield Auto Parts is a name that stands out. Established in 1947, this trusted salvage yard offers a wide range of services, including the option to pick your own parts, purchase used vehicles, and even get cash for junk cars. With a commitment to customer satisfaction and a comprehensive online inventory, Chesterfield Auto Parts aims to get you back on the road quickly and affordably. In this guide, we’ll delve deep into everything you need to know about Chesterfield Auto Parts, their offerings, and how they compare to other local competitors.
Types of Auto Parts Offered
| Type of Part | Applications | Availability | Price Range |
|---|---|---|---|
| Used Auto Parts | General repairs for various makes/models | In-store & online | $5 – $200 |
| Truck Parts | Full-size trucks and SUVs | In-store only | $10 – $300 |
| New Auto Parts | OEM replacements | By order | $50 – $500 |
| Car Batteries | Compatible with most cars | In-store | $70 – $150 |
| Junk Vehicles | Cash for cars beyond repair | In-store | Up to $1,000 |
The Chesterfield Auto Parts Experience
At Chesterfield Auto Parts, customer experience is paramount. Visitors can expect a well-organized yard where they can easily browse through a wide selection of vehicles for parts. The facility at 12910 Genito Rd, Midlothian, VA, is designed for convenience, allowing customers to bring their own tools for removing parts. This self-service model not only provides savings but also the satisfaction of finding exactly what you need.
Comprehensive Online Inventory
Chesterfield Auto Parts boasts an extensive online inventory system, accessible via their website, chesterfieldauto.com. Customers can search for specific parts or vehicles before visiting the yard, saving time and effort. This feature, along with daily updates, ensures that customers are informed about the latest additions to their inventory.
Services Offered
Apart from selling used auto parts, Chesterfield Auto Parts provides a range of services aimed at enhancing customer satisfaction. Here are some key services:
- Pick Your Own Parts: Customers can enter the yard and select the parts they need, which is ideal for those who are handy with tools.
- Mechanic Assistance: For those who prefer professional help, mechanics are available to assist in locating and retrieving parts.
- Cash for Junk Cars: Chesterfield Auto Parts buys old vehicles for cash, offering same-day payouts and towing services. This is a hassle-free way to dispose of a non-functional car.
- Used Car Sales: The facility also sells used cars, with a constantly updated inventory that can be checked online.
Customer Feedback and Insights
While Chesterfield Auto Parts has a loyal customer base, reviews on platforms like www.yelp.com and www.bestprosintown.com reveal a mix of experiences. Many customers praise the extensive selection of parts and the affordability, while some voice concerns about the quality of certain items or the behavior of staff. Transparency and clear communication are vital, and Chesterfield Auto Parts works to address any negative feedback constructively.
Staff and Customer Service
Customer service at Chesterfield Auto Parts is designed to be friendly and helpful. Staff members are knowledgeable about auto parts and can guide customers in finding the right components. However, it’s recommended to approach the process with patience, as the yard can sometimes be bustling with activity.
Technical Features Comparison
| Feature | Chesterfield Auto Parts | Competitor A | Competitor B |
|---|---|---|---|
| Online Inventory | Yes | Yes | No |
| Self-Service Yard | Yes | No | Yes |
| Cash for Junk Cars | Yes | Yes | Yes |
| Mechanic Assistance | Yes | No | Yes |
| Used Car Sales | Yes | Yes | No |
| Operating Hours | Mon-Sat: 8AM-5PM, Sun: 8AM-5PM | Varies | Varies |
Why Choose Chesterfield Auto Parts?
Choosing Chesterfield Auto Parts over competitors comes down to several key advantages:
- Longstanding Reputation: With over 70 years in the business, their experience is unmatched.
- Variety of Options: A wide selection of both used and new auto parts caters to diverse needs, particularly for trucks and SUVs.
- Value for Money: Competitive pricing ensures that customers find what they need without breaking the bank.
- Convenience: The online inventory and self-service options make for a hassle-free shopping experience.
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Conclusion
Chesterfield Auto Parts on Genito Rd stands out as a premier destination for auto enthusiasts and everyday drivers alike. With a robust selection of used and new parts, cash-for-junk-car services, and a commitment to customer satisfaction, it is a reliable choice in the Richmond area. Their combination of online convenience and in-store options offers flexibility, catering to a wide range of automotive needs.
FAQ
What types of auto parts can I find at Chesterfield Auto Parts?
Chesterfield Auto Parts offers a wide range of used auto parts, including components for cars, trucks, and SUVs. They also provide new auto parts upon request.
How does the pick-your-own-parts system work?
Customers can enter the salvage yard and select parts directly from the vehicles. It’s recommended to bring your own tools for easier removal.
Can I get cash for my junk car?
Yes, Chesterfield Auto Parts buys junk cars for cash, offering same-day payouts and towing services for your convenience.
Is there an online inventory I can check?
Absolutely! You can browse their online inventory at chesterfieldauto.com to see available parts and vehicles before visiting.
What are the operating hours for Chesterfield Auto Parts?
They are open Monday through Saturday from 8 AM to 5 PM and Sunday from 8 AM to 5 PM.
Are there any concerns about the quality of parts?
While many customers have positive experiences, some reviews mention concerns about the quality of certain recycled parts. It’s advisable to inspect items thoroughly before purchasing.
Do they offer mechanic assistance?
Yes, Chesterfield Auto Parts has mechanics available to help customers find and retrieve parts, making the experience easier for those who need guidance.
How often is the inventory updated?
The inventory is updated daily on their website, ensuring that customers have access to the latest available parts and vehicles.
Can I return parts if they don’t work?
It’s essential to check with Chesterfield Auto Parts regarding their return policy, as it may vary based on the type of part purchased.
Where is Chesterfield Auto Parts located?
They are located at 12910 Genito Rd, Midlothian, VA 23112, easily accessible for those in the Richmond area.