The Ultimate Guide to Duque Used Auto Parts: Your One-Stop Shop for Quality Auto Components
Duque Used Auto Parts, located in Houston, Texas, is a renowned destination for individuals seeking reliable used auto parts for various vehicles, including domestic and foreign models. With a commitment to providing exceptional customer service, Duque ensures that customers find the parts they need, even if they don’t have them in stock. This guide will delve into the offerings, reputation, and operational details of Duque Used Auto Parts, allowing you to make informed decisions when sourcing auto components.
Comparison of Auto Parts Types and Applications
| Type of Part | Applications | Common Vehicles | Price Range |
|---|---|---|---|
| Engines / Motores | Replacement for faulty engines | Domestic & Foreign cars | $500 – $3000 |
| Transmissions / Transmissiones | Gear shifting mechanism replacement | Trucks, cars, SUVs | $400 – $2500 |
| Computers / Computadoras | Engine control unit replacements | Various makes and models | $100 – $800 |
| Alternators / Alternadores | Charging system repairs | Most vehicles | $50 – $300 |
| Starters / Motores de Arranque | Starting system replacements | All types of vehicles | $80 – $250 |
| AC Compressors / Compressoras de Aire | Air conditioning repairs | Cars, trucks, SUVs | $100 – $600 |
| Radiators / Rayadores | Cooling system repairs | All vehicle types | $100 – $500 |
| Electrical / Electrico | Various electrical components | Cars, trucks, specialty vehicles | $20 – $400 |
Overview of Duque Used Auto Parts
Duque Used Auto Parts operates out of Houston, Texas, and is recognized for its extensive inventory that caters to a wide range of vehicles. Located conveniently on 8630 E Mount Houston, customers can easily access the yard to browse parts or consult with knowledgeable staff.
Location and Accessibility
Duque Used Auto Parts is situated near major thoroughfares, making it easy for customers from across Houston to reach them. The auto yard is open Monday through Saturday, offering flexible hours to accommodate busy schedules. Customers can also benefit from delivery and towing services for selected parts at an additional cost.
Customer Service Commitment
The team at Duque Used Auto Parts prides itself on exceptional customer service. They understand the importance of finding the right part for your vehicle and offer assistance in locating parts even if they are not available in-house. This commitment to customer satisfaction is echoed in the positive feedback received on platforms such as Yelp and the Better Business Bureau.
Types of Auto Parts Available
At Duque Used Auto Parts, you can find a wide variety of components that are essential for vehicle repairs and maintenance. Here’s a closer look at some of the key categories:
Engines / Motores
Engines are one of the most sought-after parts in the used auto parts market. Duque offers a range of engines for different vehicle types, from compact cars to larger trucks. Each engine is inspected for quality and performance, ensuring reliability for your repairs.
Transmissions / Transmissiones
Transmissions are critical for the proper functioning of a vehicle’s drivetrain. Duque stocks both automatic and manual transmissions, catering to a variety of vehicle needs. The knowledgeable staff can assist in selecting the correct transmission for your specific vehicle model.
Electrical Components
From starters to alternators, the electrical components available at Duque Used Auto Parts are crucial for vehicle functionality. These parts are tested to ensure they meet safety and performance standards, making them a reliable choice for repairs.
Specialty Parts
In addition to standard components, Duque also carries specialty parts for unique vehicles, including semitrailers, flatbeds, tractors, and forklifts. This diverse inventory sets them apart from competitors and meets the needs of a broader customer base.
Quality Assurance
Quality is a top priority at Duque Used Auto Parts. All parts undergo rigorous inspection before being sold, ensuring they meet high safety and performance standards. This commitment to quality is reflected in customer reviews and feedback across various platforms, including Manta and MapQuest.
Warranty and Return Policy
Duque Used Auto Parts offers a warranty on many of its parts, providing customers with peace of mind. The return policy is straightforward, and customers are encouraged to keep their receipts for any claims. However, it’s essential to check the specific terms related to returns, as noted by some customer experiences on US Junkyards.
Pricing and Value
Duque Used Auto Parts is known for its competitive pricing. Customers can expect to find parts at a fraction of the cost of new components, making it an economical choice for vehicle repairs. The price range for parts varies based on type and condition, but customers consistently report good value for their purchases.
Financing Options
For those who may need assistance with larger purchases, Duque Used Auto Parts offers financing options. This flexibility allows customers to manage their budgets while still accessing quality parts necessary for their vehicles.
Customer Reviews and Reputation
Customer feedback plays a significant role in the reputation of Duque Used Auto Parts. While there are varying opinions, many reviews highlight the wide selection of parts and the helpfulness of the staff. Platforms like Chamber of Commerce and The Real Yellow Pages provide a snapshot of customer experiences, showcasing both positive interactions and areas for improvement.
Addressing Negative Feedback
As with any business, Duque has faced some negative feedback. Instances of incorrect parts being sold have been noted, leading to dissatisfaction among some customers. However, the management team is proactive in addressing these concerns and is committed to improving the customer experience.
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Conclusion
In conclusion, Duque Used Auto Parts stands out as a reliable source for quality used auto parts in Houston, Texas. With a diverse inventory, commitment to customer service, and competitive pricing, they cater to a wide range of vehicle needs. Whether you’re a DIY enthusiast or a professional mechanic, Duque Used Auto Parts offers the resources and support necessary to find the right components for any repair job.
FAQ
What types of vehicles does Duque Used Auto Parts cater to?
Duque Used Auto Parts specializes in both domestic and foreign vehicles, offering a wide selection of parts for cars, trucks, semitrailers, and specialty vehicles.
What are the operating hours of Duque Used Auto Parts?
Duque Used Auto Parts is open Monday to Saturday from 8 AM to 6 PM and is closed on Sundays.
Is delivery available for parts purchased at Duque?
Yes, Duque Used Auto Parts provides delivery and towing services for selected parts at the customer’s expense.
Can I return parts if they are not suitable?
Duque Used Auto Parts has a return policy that requires receipts for any claims. It’s best to check with the management for specific terms and conditions.
How does Duque ensure the quality of its parts?
All parts undergo a thorough inspection process to meet safety and performance standards before being sold.
What financing options are available at Duque Used Auto Parts?
Duque offers financing options to help customers manage the cost of larger purchases, making it easier to obtain necessary parts.
Are there warranties available for parts purchased?
Many parts come with a warranty, providing customers with peace of mind regarding their purchases.
How can I contact Duque Used Auto Parts for inquiries?
You can reach Duque Used Auto Parts by phone at 281-741-9067 or visit their website for more information.
What should I do if I receive a faulty part?
If you receive a faulty part, you should return it with your receipt to address any concerns with the management team as per their return policy.
Where can I find customer reviews for Duque Used Auto Parts?
Customer reviews can be found on various platforms, including Yelp, BBB, and Manta, providing insights into customer experiences.