Ever dreamed of designing your perfect Jackson guitar—one built just for you? Whether you’re an experienced musician or a dedicated gear enthusiast, the Jackson Custom Shop can turn those dreams into reality.
Understanding how the Jackson Custom Shop process works is critical for getting exactly what you want. There are choices to make and steps to follow, but it can be surprisingly straightforward.
In this article, you’ll discover how the Jackson Custom Shop operates, what to expect, and tips for creating your ultimate custom guitar.
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How the Jackson Custom Shop Works: Your Complete Guide
Making a custom guitar is a dream for many musicians, and the Jackson Custom Shop is renowned for turning unique ideas into reality. From high-octane metal machines to artful, one-of-a-kind showpieces, Jackson’s Custom Shop has set the standard for personalized electric guitars. If you’re considering an instrument that’s crafted just for you, or you’re simply curious about how Jackson’s Custom Shop operates, this guide is for you. Let’s break down everything you need to know—step by step.
What is the Jackson Custom Shop?
The Jackson Custom Shop is a specialized division within Jackson Guitars. Here, a team of master builders create custom guitars tailored to the exact specifications and preferences of individual players. Unlike regular production models, each custom shop guitar is unique. Whether you want a specific look, a distinctive neck feel, or particular hardware, the custom shop can deliver it.
How to Order a Jackson Custom Shop Guitar
Placing an order for a Jackson Custom Shop guitar is both exciting and detailed. Here’s a clear process to help you understand what to expect:
1. Define Your Vision
First, you’ll want to know what you’re looking for. Consider the following:
- Body shape: Do you want a Soloist, Dinky, King V, Rhoads, or something totally original?
- Wood choices: The type of wood affects sound and weight. Maple, mahogany, alder, and basswood are common options.
- Neck profile: Decide how thick or thin you want your neck, fretboard radius, or even number of frets.
- Pickups & electronics: Do you prefer humbuckers or single-coils? Active or passive? Special wiring?
- Finish: Do you have a favorite color, burst, or custom graphic in mind?
2. Contact an Authorized Jackson Dealer
Jackson doesn’t take direct orders from individuals. Instead:
- Custom Shop orders are placed through authorized Jackson dealers.
- These dealers help you prepare your build sheet, work out all details, and provide expert advice.
- Well-known dealers include specialty shops and large music retailers.
3. Design Consultation
You’ll work closely with your dealer:
- Discuss your playing style and goals.
- Review possible options for woods, hardware, shapes, finishes, and inlays.
- Dealers sometimes have direct lines to the Custom Shop master builders for complex builds.
- You may even see digital mockups or graphic sketches of your guitar before confirming.
4. Receive a Price Quote and Approve the Order
Once your specs are finalized:
- The dealer sends your build sheet to Jackson’s Custom Shop for a final price quote and approval.
- They’ll review the design for feasibility and confirm your choices.
5. Place a Deposit and Wait for Construction
- Most custom builds require a deposit upfront; the amount varies by dealer.
- Build times can range from 6 months to over a year, depending on complexity and demand.
6. Final Payment and Delivery
- Once the guitar is complete and quality-checked, your dealer will request final payment.
- The guitar is shipped from the Custom Shop to your dealer (and then to you, if necessary).
- Some dealers will provide setup services or final inspections before handing the guitar over to you.
Key Aspects of the Jackson Custom Shop Experience
Ordering your own Jackson Custom Shop piece offers unique benefits and comes with its own set of challenges. Here’s what sets the experience apart:
Benefits
- Total Personalization: Every feature is tailored to you—from hardware to paint job.
- Master Craftsmanship: Jackson master builders use their expertise to deliver flawless instruments.
- Premium Quality: Higher-end tonewoods, specialized electronics, and meticulous finishing set custom shop guitars apart from mass-market models.
- Resale Value: Due to their rarity and craftsmanship, custom shop guitars often hold or increase their value.
- Artist Treatment: Many world-class guitarists—such as Randy Rhoads, Phil Collen, and Marty Friedman—have their own signature Custom Shop models.
Challenges and Considerations
- Wait Time: Custom guitars take time. Be prepared to wait months, or occasionally over a year, depending on the build.
- Cost: Custom Shop guitars are premium-priced—expect to invest significantly more than for a production model.
- Decision Overwhelm: With almost endless options, making choices can be tough. Experienced dealers can help guide you.
- Non-Refundable Deposits: Once production begins, your deposit is usually non-refundable unless there’s an error on Jackson’s side.
- Limited Revisions: After construction starts, changing specs is usually impossible or costly, so confirm every detail in the design phase.
Practical Tips for Ordering from the Jackson Custom Shop
If you’re ready to begin your Custom Shop journey, these practical tips can help ensure a smooth and satisfying process:
1. Do Your Homework
- Research different Jackson models and Custom Shop builds.
- Play similar guitars in stores if possible to learn what you like.
2. Work With Experienced Dealers
- Choose a dealer with a proven track record of handling Custom Shop orders.
- Ask for references or read reviews to ensure they communicate well and advocate for your preferences.
3. Get Specific With Your Specs
- Be extremely clear about every detail—from fret size to control layout.
- Share reference photos or drawings if you have a precise vision.
4. Stick To Your Budget
- Premium features (exotic woods, custom paint jobs, rare hardware) can escalate costs quickly.
- Prioritize features that matter most; your dealer can suggest budget-friendly alternatives.
5. Be Patient and Communicative
- Custom builds take time. Discuss realistic timeframes with your dealer upfront.
- Regularly check in for updates, but trust the process—rushing rarely leads to better results.
Cost Factors and Shipping Tips
Custom Shop guitars are significant investments. Understanding cost factors and best shipping practices will help you prepare:
Cost Breakdown
- Base Price: Starts high and increases with options.
- Upgrades/Add-Ons: Exotic fretboards, inlays, hardware, paint schemes, and electronic choices add to the cost.
- Artist/Signature Features: Inspired by or matching artist guitars often require additional premiums.
- Dealer Margins: Each dealer sets their own pricing; shop around for the best deal within reputable shops.
Managing Shipping Costs
- Domestic vs. International: Shipping within the USA is usually straightforward; international buyers face extra duties, taxes, and shipping fees.
- Insurance: Always insure high-value shipments against loss or damage.
- Dealer Delivery: Some dealers offer personal delivery or local handoff options, minimizing risk.
- Packing: Verify your guitar will be shipped in a hard case, double-boxed, and sealed for transport.
- Tracking: Request tracking info and check coverage for lost/damaged items.
Special Features: What Makes a Jackson Custom Shop Guitar Unique?
Here are some ways players make their custom Jackson truly unique:
Iconic Body Shapes and Series
- Classic models: King V, Soloist, Rhoads, Dinky, Kelly, and more
- Extreme or hybrid shapes: Perfect for standing out on stage
Exotic Finishes and Graphics
- Hand-applied bursts, metallics, color-shifting paints
- Airbrushed artwork and custom graphics (skulls, flames, logos, and more)
Personalized Inlays and Hardware
- Custom-designed fretboard inlays (lightning bolts, initials, art)
- Matching hardware colors or rare components (black, gold, titanium)
Cutting-Edge Electronics
- Unique pickup wiring (coil-split, phase, active EQ)
- Signature pickups from top artists
- Integrated kill switches or MIDI controls
Playability Tweaks
- Compound-radius fretboards and special neck profiles
- Glow-in-the-dark side dots, jumbo stainless-steel frets, and more
Show-Stopping Examples
Jackson has produced many awe-inspiring custom shop pieces for everyday players and famous artists alike. Some features found on wild custom models include:
- 24-karat gold leaf finishes
- Seven-string and eight-string extended range versions
- All-blackout stealth themes
- Ultra-thin shredder necks
- Vintage-accurate reissues with aging and relic work
- Intricate custom paint jobs featuring dragons, comic art, or pop culture icons
You’ll find photos and write-ups of these showpieces at authorized dealers and Jackson’s own website and blog.
Frequently Asked Questions (FAQs)
How do I start the process of ordering a Jackson Custom Shop guitar?
Begin by deciding what you want in your custom guitar (shape, wood, finish, features), then contact an authorized Jackson dealer. Work with them to finalize your build sheet and they’ll handle the communication with Jackson’s Custom Shop.
How long does it take for the Jackson Custom Shop to make a guitar?
Build times can vary significantly. For simple builds, expect a 6–12 month wait. For complex or highly customized projects, construction may take over a year. Discuss expected timelines with your dealer at the start.
How much does a Jackson Custom Shop guitar cost?
Custom Shop models start at a much higher price point than standard production models—often several thousand dollars. Costs rise with exotic materials, intricate inlays, custom paintwork, and unique features. Ask your dealer for a detailed quote early in the process.
Can I request an exact replica of a famous artist’s guitar?
Yes, many artist signature models can be custom-ordered, sometimes with your own tweaks and personalized touches. However, certain trademarked logos or artwork may require special permissions.
What if my custom guitar arrives damaged or with issues?
Always inspect your guitar as soon as you receive it. Reputable dealers and Jackson offer support for shipping damage or manufacturing defects. It’s important to purchase insurance and keep all documentation in case you need to file a claim.
In Summary
Ordering a Jackson Custom Shop guitar is an extraordinary journey, offering a chance to own a unique instrument built to your dreams. While it requires patience and investment, the results are truly one-of-a-kind works of musical art. Approach the process thoughtfully, rely on expert guidance, and prepare to be amazed by the craftsmanship and tone of your custom creation—the ultimate expression of your musical identity.