The Ultimate Guide to O’Reilly Auto Parts Corporate Office
O’Reilly Auto Parts is a leading name in the automotive aftermarket industry, known for its extensive array of products and commitment to customer service. With over 6,000 stores across the United States, Puerto Rico, and Mexico, O’Reilly serves both professional mechanics and do-it-yourself (DIY) enthusiasts. This guide aims to provide an in-depth look at O’Reilly’s corporate office, including contact information, company history, and the services they offer.
Comparison of Corporate Offices in the Automotive Industry
| Company Name | Headquarters Location | Year Established | Number of Stores | Primary Market Focus |
|---|---|---|---|---|
| O’Reilly Auto Parts | Springfield, Missouri | 1957 | 6,000+ | Auto parts and accessories |
| AutoZone | Memphis, Tennessee | 1979 | 6,500+ | Auto parts and accessories |
| Advance Auto Parts | Roanoke, Virginia | 1932 | 5,000+ | Auto parts and accessories |
| NAPA Auto Parts | Atlanta, Georgia | 1925 | 6,000+ | Auto parts and accessories |
Overview of O’Reilly Auto Parts
Founded by Charles F. O’Reilly and his son in 1957, O’Reilly Auto Parts has grown from a single store to a nationwide chain. The company emphasizes customer service and quality, offering a wide range of products from engine parts to tools and accessories. Their commitment to the automotive aftermarket has made them a trusted source among both professionals and consumers.
Corporate Office Contact Information
For inquiries or feedback, O’Reilly Auto Parts provides several contact options. You can reach their corporate office at:
- Phone: 1-417-862-2674
- Email: [email protected]
- Customer Service: 1-888-327-7153
- Live Chat: Available on their website at www.oreillyauto.com
Headquarters Address
- Address: O’Reilly Automotive, Inc., 233 S Patterson Ave, Springfield, MO 65802
Services Offered by O’Reilly Auto Parts
O’Reilly Auto Parts offers a variety of services designed to enhance the customer experience. Some of these services include:
- In-store Assistance: Knowledgeable staff provide guidance on product selection and installation.
- Online Shopping: Customers can browse and purchase products through their website.
- Delivery Services: Same-day delivery options are available for many locations.
- Parts Lookup: An online tool to help customers find the right parts for their vehicles.
Company History and Growth
O’Reilly has experienced significant growth since its inception. Key milestones include:
- 1957: Establishment of the first store in Springfield, MO.
- 1998: Acquisition of Hi/LO Auto Supply, expanding their footprint in Texas and Louisiana.
- 2008: Purchase of CSK Auto, adding over 1,300 stores across 12 states.
- Present: Over 6,000 locations nationwide, with continuous expansion and modernization.
Market Position and Competitors
O’Reilly Auto Parts competes with several large retailers in the automotive aftermarket. They distinguish themselves through:
- Product Range: A comprehensive inventory that caters to a wide range of automotive needs.
- Customer Service: A focus on helping customers find the right products and solutions.
- Expert Staff: Trained employees who can provide advice and support to customers.
Comparison of Product Offerings
| Product Type | O’Reilly Auto Parts | AutoZone | Advance Auto Parts | NAPA Auto Parts |
|---|---|---|---|---|
| Engine Parts | Yes | Yes | Yes | Yes |
| Tools | Yes | Yes | Yes | Yes |
| Accessories | Yes | Yes | Yes | Yes |
| Fluids & Chemicals | Yes | Yes | Yes | Yes |
| Performance Parts | Yes | Limited | Limited | Yes |
Community Engagement and Customer Feedback
O’Reilly Auto Parts values customer feedback and actively engages with the community. They encourage customers to share their experiences, which helps in improving their services and product offerings. The company frequently responds to customer reviews, demonstrating their commitment to customer satisfaction.
Technical Features of O’Reilly Auto Parts Services
| Feature | Description |
|---|---|
| Store Locator | Find nearby stores using the website or app. |
| Online Account Management | Manage purchases and track orders online. |
| Product Availability | Check stock levels in real-time. |
| Mobile App | Access services and shop on-the-go. |
| Loyalty Program | Earn rewards for frequent purchases. |
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Conclusion
O’Reilly Auto Parts stands out in the automotive aftermarket industry due to its extensive product range, exceptional customer service, and strategic growth over the decades. Their corporate office remains a hub for innovation and customer engagement, emphasizing the importance of quality and support in every interaction.
FAQ
What is the history of O’Reilly Auto Parts?
O’Reilly Auto Parts was founded in 1957 by Charles F. O’Reilly and his son in Springfield, Missouri. It has grown to become one of the leading auto parts retailers in the U.S., operating over 6,000 stores.
Where is the headquarters of O’Reilly Auto Parts?
The headquarters is located at 233 S Patterson Ave, Springfield, MO 65802.
How can I contact O’Reilly Auto Parts corporate office?
You can contact them by phone at 1-417-862-2674 or by email at [email protected]. Customer service can be reached at 1-888-327-7153.
What services does O’Reilly Auto Parts offer?
They offer in-store assistance, online shopping, delivery services, and parts lookup tools.
How does O’Reilly Auto Parts compare to its competitors?
O’Reilly Auto Parts distinguishes itself with a comprehensive product range, exceptional customer service, and knowledgeable staff, competing directly with companies like AutoZone and Advance Auto Parts.
What types of products do they sell?
O’Reilly Auto Parts sells a wide range of products, including engine parts, tools, accessories, and automotive fluids.
Does O’Reilly Auto Parts have a loyalty program?
Yes, O’Reilly Auto Parts has a loyalty program that allows customers to earn rewards for their purchases.
How many stores does O’Reilly Auto Parts operate?
As of now, O’Reilly operates over 6,000 stores across the United States, Puerto Rico, and Mexico.
Can I shop online at O’Reilly Auto Parts?
Yes, customers can browse and purchase products online through their official website: www.oreillyauto.com.
How does O’Reilly Auto Parts engage with the community?
O’Reilly encourages customer feedback and often engages with the community through social media and customer reviews to enhance their services and offerings.