The Ultimate Guide to O’Reilly Auto Parts: Contact Information and More
When it comes to automotive aftermarket parts, O’Reilly Auto Parts stands out as a trusted leader in the industry. Established in 1957, this company has built a reputation for quality products, extensive inventory, and exceptional customer service. Whether you’re a DIY enthusiast or a professional mechanic, knowing how to reach O’Reilly and what they offer can save you time and effort. This guide will provide everything you need to know about O’Reilly Auto Parts, including their contact information, services, and customer support.
Comparison of O’Reilly Auto Parts Contact Methods
| Contact Method | Description | Application/Usage |
|---|---|---|
| Customer Service Phone | 1-888-327-7153 | General inquiries, product questions, order issues |
| Corporate Office Phone | 1-417-862-2674, ext. 8398 | HR inquiries, corporate matters |
| [email protected] | Career opportunities inquiries | |
| Website | www.oreillyauto.com | Online shopping, store locator, customer service |
| Live Chat | Available on website | Immediate assistance for online inquiries |
O’Reilly Auto Parts Overview
O’Reilly Auto Parts operates over 6,400 stores across the U.S., Mexico, and Canada, making it one of the largest auto parts retailers. Their headquarters is located in Springfield, Missouri, and they are committed to providing high-quality auto parts and accessories at competitive prices. O’Reilly’s extensive product range includes everything from engine components to tools and accessories, catering to both retail customers and professional installers.
Product Offerings
O’Reilly Auto Parts provides a wide array of products, including but not limited to:
Engine Parts
- Alternators
- Batteries
- Spark Plugs
Transmission Components
- Filters
- Fluid
- Gaskets
Brake Systems
- Brake Pads
- Rotors
- Brake Fluid
Accessories
- Wiper Blades
- Floor Mats
- Car Care Products
Tools
- Hand Tools
- Power Tools
- Diagnostic Equipment
Customer Service and Support
O’Reilly Auto Parts is well-known for its commitment to customer service. Their representatives are trained to provide expert advice and assistance. Customers can reach out through various channels:
- Phone Support: Reach out to their customer service team at 1-888-327-7153 for product inquiries and support.
- Online Help: Use the live chat feature on their website for immediate assistance.
- Email: For career-related inquiries, contact [email protected].
Corporate Office
The corporate office of O’Reilly Auto Parts can be reached for various business inquiries. The primary contact number is 1-417-862-2674, where you can connect with different departments including marketing, sales, and customer support.
Technical Features Comparison
| Feature | O’Reilly Auto Parts | Competitor 1 (AutoZone) | Competitor 2 (Advance Auto Parts) |
|---|---|---|---|
| Store Locations | 6,400+ | 6,000+ | 5,000+ |
| Online Shopping | Yes | Yes | Yes |
| Customer Support | 24/7 | Limited | Limited |
| Loyalty Program | Yes | Yes | Yes |
| Mobile App | Yes | Yes | Yes |
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Conclusion
In summary, O’Reilly Auto Parts has established itself as a leading provider in the automotive aftermarket industry. With a comprehensive product range, extensive store network, and a strong commitment to customer service, they cater to a diverse customer base. Whether you need assistance over the phone, through email, or in-person, O’Reilly ensures that expert help is readily available.
FAQ
What types of products does O’Reilly Auto Parts offer?
O’Reilly Auto Parts offers a wide range of products including engine parts, transmission components, brake systems, accessories, and tools for both retail customers and professional installers.
How can I contact O’Reilly Auto Parts customer service?
You can contact customer service at 1-888-327-7153 or visit their website for live chat options.
Where is O’Reilly Auto Parts headquartered?
O’Reilly Auto Parts is headquartered in Springfield, Missouri.
Does O’Reilly Auto Parts have a rewards program?
Yes, O’Reilly Auto Parts offers a loyalty program that allows customers to earn points on their purchases.
Can I shop for O’Reilly Auto Parts products online?
Yes, you can shop for products online at www.oreillyauto.com.
What is the corporate phone number for O’Reilly Auto Parts?
The corporate office can be reached at 1-417-862-2674.
Does O’Reilly Auto Parts have a mobile app?
Yes, O’Reilly Auto Parts has a mobile app available for both iOS and Android devices.
What types of customer support does O’Reilly Auto Parts provide?
O’Reilly provides support via phone, email, live chat, and in-store assistance.
How many O’Reilly Auto Parts locations are there?
O’Reilly Auto Parts operates over 6,400 locations across the U.S., Mexico, and Canada.
Can I return products purchased from O’Reilly Auto Parts?
Yes, O’Reilly Auto Parts has a return policy that allows customers to return products under certain conditions. Always check their policy for specific details.