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US Custom House Boston: History, Tours & Iconic Views

Ever wondered what makes the US Custom House in Boston such a fascinating landmark? Whether you’re planning a visit, researching historic architecture, or curious about its transformation, you’re not alone.

Understanding the US Custom House’s history, purpose, and current use can enrich your appreciation of Boston’s unique heritage.

In this article, we’ll explore the building’s origins, its role over the years, and how you can experience it today. Get ready for a complete, easy-to-follow guide.

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All About the Boston Custom House: History, Visits, and Fun Facts

What is the Boston Custom House?

The Boston Custom House is one of the city’s most iconic buildings. Rising above the historic waterfront, it’s a striking blend of old and new, with a stately 19th-century base and a soaring early 20th-century tower. Today, it stands as a symbol of Boston’s maritime past and ever-evolving skyline.

Built originally in the 1830s, the Custom House was where officials once processed duties and taxes on cargo arriving in Boston Harbor. The impressive tower addition, completed in 1915, made it Boston’s first true skyscraper and a central part of the city’s architectural heritage.

Why Is the Custom House Noteworthy?

Boston’s Custom House is significant for several reasons:

  • Architectural Heritage: The original granite building is a stunning example of Greek Revival architecture, while the tower is a testament to early 20th-century skyscraper design.
  • Historical Importance: For many decades, it was where international goods entered the U.S., marking Boston as a city of commerce and connection.
  • Civic Landmark: Its prominent location near Faneuil Hall and the waterfront makes it a key part of Boston’s landscape.

Visiting the Boston Custom House: What You Need to Know

If you’re planning to visit Boston or are just curious about the city’s famous sites, the Custom House is a must-see. Here’s what you can expect:


The history of The Custom House in Boston, MA - BOStoday - us custom house boston

1. Recognizing the Building

  • The original building features stately columns and massive granite blocks.
  • Look up to see the tall clock tower – it’s one of the city’s most recognizable features.

2. Observation Deck Experience

  • The tower has an observation deck that offers breathtaking panoramic views of Boston.
  • It’s a popular spot for both visitors and residents who want a unique perspective on the city.

3. Tour and Access Details

The Custom House Tower is now owned by Marriott and functions as a hotel and timeshare. However, non-guests can often access the observation deck through guided tours, which are typically arranged by the hotel staff.

Steps for Visiting the Observation Deck:

  1. Check Tour Availability: Tours are generally offered, but times and days can vary. It’s best to call ahead or check with the front desk.
  2. Arrive on Time: Tours fill up quickly during peak seasons, so arrive early.
  3. Bring Identification: You may need to show an ID to join a tour.
  4. Enjoy the View: The observation deck circles the tower, offering unobstructed views over the city and harbor.

  5. Tours are usually free or have a small fee.

  6. Access may be limited due to weather, private events, or hotel occupancy.


Buildings we love: Custom House - Boston.gov - us custom house boston

4. What to See and Do Nearby

The Custom House is in the heart of historic Boston, just steps from:

  • Quincy Market and Faneuil Hall
  • The New England Aquarium
  • Boston Harborwalk
  • The Freedom Trail

Plan your visit so you can explore these famous attractions as well.

Benefits of Visiting the Custom House

Why should you add the Custom House to your Boston itinerary? Here are a few compelling reasons:

  • Rich History: You’ll step into a building that has witnessed nearly 200 years of Boston’s growth.
  • Amazing Views: The observation deck offers one of the best raised vantage points in town.
  • Architectural Splendor: Both the base and the tower feature beautiful craftsmanship.
  • Central Location: It’s easy to reach by foot, subway, or car.
  • Photo Opportunities: Capture incredible cityscapes and harbor scenes.

Challenges and Considerations

While the Custom House is a wonderful destination, here are some things to keep in mind:


Boston Custom House - Clio - us custom house boston

  • Limited Public Access: Outside of the observation deck tours, the rest of the building functions as a hotel, so access is restricted.
  • Tour Availability Can Vary: It’s wise to check ahead, especially during holidays or special events.
  • Accessibility Needs: There may be some accessibility limitations depending on your mobility needs.
  • No Parking on Site: Plan to use public transportation or nearby parking garages.

Practical Tips for Your Visit

To make the most of your Custom House experience, keep these suggestions in mind:

  • Call Ahead: Ensure the observation deck is open to the public and find out tour times.
  • Plan for Weather: The best views are on clear days, but tours may not run during storms.
  • Travel Light: Space is limited, so avoid bringing bulky bags.
  • Camera Ready: Don’t forget your camera or smartphone!
  • Combine Destinations: Pair your visit with nearby historical or waterfront attractions.

Additional Points of Interest

Architectural Insight

  • The original 1849 building was designed to resemble a Greek temple, conveying the power and importance of trade.
  • The 1915 skyscraper tower was, for many years, the tallest building in Boston, and its four-sided clock is visible for miles.
  • The harmonious combination of the old custom house and the modern tower showcases how Boston values both heritage and innovation.

Historical Facts

  • Boston’s Custom House played a crucial role in the city’s development as a major port.
  • The revenue collected there funded important national projects and helped bolster Boston’s growth as a trading hub.
  • The building’s historic designation ensures its preservation for future generations.


U.S. Custom House - The Historical Marker Database - us custom house boston

Cost Tips and Visiting on a Budget

If you’re thinking about costs related to the Custom House:

  • Observation deck tours: These are often complimentary or require only a modest fee, making them an affordable city experience.
  • Tours are public: You don’t need to be a Marriott guest to book (though timeshares may have additional access).
  • Save on transportation: The site is within walking distance of major transit stops like Aquarium, State, and Government Center stations.
  • Nearby Free Attractions: Quincy Market, the Harborwalk, and portions of the Freedom Trail are also free to visit.

If you’re interested in “custom house” services in the sense of shipping or customs clearance (as the building was once used), those are now handled elsewhere and not at the historic site. For modern shipping, check with official customs brokerage offices or the local port authority.

Conclusion: Boston’s Custom House – A Must-See Landmark

The Boston Custom House is far more than a beautiful building; it’s a living link to the city’s maritime past and a testament to the progress of Boston’s skyline. Whether you’re visiting for the views, the history, or simply as a fan of architecture, this landmark offers a unique glimpse into both the past and present.

With its central location, rich stories, and breathtaking lookout, the Custom House is one of Boston’s true treasures. Be sure to include it in your exploration of the city!


Frequently Asked Questions (FAQs)

1. Can anyone visit the Boston Custom House observation deck?

Yes, members of the public can typically access the observation deck through guided tours, even if you are not staying at the Marriott Custom House hotel. However, availability and hours may vary—always check ahead.

2. Is there an admission fee to visit the Custom House observation deck?

Tours are often complimentary or require a small fee. It’s best to contact the hotel in advance to confirm current pricing and availability.

3. Is the Boston Custom House still used for customs or government services?

No, the Custom House no longer functions as a customs office. It now operates primarily as a Marriott hotel and timeshare resort. All customs services have been relocated elsewhere.

4. What are some nearby attractions to the Custom House?

You’ll find many of Boston’s best attractions within walking distance, including Faneuil Hall, Quincy Market, the New England Aquarium, and sections of the Harborwalk and Freedom Trail.

5. Do I need a reservation or ticket to visit the observation deck?

Reservations are strongly recommended because tour spaces can fill quickly, especially during peak tourist seasons. It’s advisable to call or check online for the latest details before your visit.


Enjoy discovering Boston through the lens of the iconic Custom House – where the city’s past and present meet in the heart of downtown!